When running a company of any kind, it’s essential that you have a robust and comprehensive communication application which is able to keep up with your business and its scalable needs. There are plenty of solutions on the market which can help with this – including HiHi and Forest VoIP (Voice over Internet Protocol) packages.
Every option provides a host of unique features and functions at different prices, which could affect the choice that’s right for your business and its specific requirements. In this blog post, we outline and elaborate on the main differences between HiHi communication packages and our own innovative Forest solution.
1. Costs
Forest Communications’ Basic and Ultimate packages are both cheaper than their HiHi equivalents – which lets you benefit from many of the same functions at a far lower price. In the case of the Ultimate package, Forest is able to offer more features while saving customers over £20. Companies of all sizes require a comprehensive and affordable approach to communication; providing more functionality for a lower cost lets us meet the needs of small and large businesses.
The Forest Basic package saves customers £4.50 compared to HiHi while including a lot more features. Perhaps the most significant saving of all is in terms of admin fees; both HiHi packages charge £150 for this, while Forest doesn’t include administrative fees at all. Regardless of your payment plan and how many devices you connect to your system, you and your firm can experience high short-term and long-term savings, making Forest a cost-effective choice of VoIP.
2. Features
Cost can be a significant factor in your choice, but the value you receive for this money is just as important; you may measure this in the features and functions available within every package. Smaller businesses in particular deserve to access the same features as larger, more prosperous companies. This is why Forest’s Basic plan can provide you with more useful features than not just HiHi’s own Basic plan – but also their Ultimate plan.
With a Forest Basic plan, you may conduct on-hold marketing, set up an auto attendant, join video conference calls, and integrate this entire system with your CRM (Customer Relationship Management) software. None of this is possible with a HiHi Basic plan.
3. Minutes
Beyond the base features of each option, there’s also a significant difference in the minutes available between packages. Forest’s Basic and Ultimate systems both offer unlimited minutes on a local, national, and UK-wide level. The HiHi Basic package only provides 500 local and national minutes each month. Without the option for inclusive minutes UK-wide.
4. Flexibility
No matter what industry you operate in, it’s impossible to predict the long-term future or know what your business operations may look like five or ten years down the road. HiHi wrap contracts for their packages in a 7-year lease, making it difficult for their customers to adjust or scale their services based on growing needs or new industry developments. Many businesses may struggle being locked into such a long-term contract as the package they sign up for may not accurately reflect the needs or requirements of their business after a few years.
Forest packages, on the other hand, are available with a 36-month contract and can also provide a 30-day rolling license with a client opts for a softphone licence. In addition to this, they also offer a free handset option with their 36-day contract, helping businesses to further save on costs. Shorter or rolling contracts are often more beneficial to businesses as they can be adapted and scaled with a business as their needs and requirements grow and businesses are not trapped by a long-term contract or forced to pay large exit fees if they do choose to terminate a long-term contract early.
Knowing these differences helps you make the most efficient choice for your business. Forest Communications offers affordable and effective VoIP and communication systems with much greater functionality compared to various competitor packages. This means that Forest systems could be the correct selection for small and large companies alike.
Forest Communications unites years of industry experience and high-specification technology to deliver a system that understands the requirements of firms across various industries. To learn more about our innovative solutions and how they can help you, you’re welcome to get in touch today.
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